Registered Nurse – Nursing Home Surveyor / Complaint Investigator – New York, NY
Location: New York City, NY — Bronx, Kings, Richmond, Manhattan, and Queens (travel position with on-site visits)
Employment Type: Full-time
Rate: $60/hour
Position Overview:
We are seeking a dedicated and experienced Registered Nurse – Nursing Home Surveyor / Complaint Investigator to join our team in New York City, NY (Bronx, Kings, Richmond, Manhattan, and Queens). This role involves conducting surveys, complaint investigations, and surveillance activities at nursing homes to ensure compliance with federal and state regulations.
Why You'll Love Working Here:
- Competitive rate of $60/hour.
- Mileage reimbursement.
- 5 sick days (40 hours), subject to the provisions of the NYS Paid Sick Leave Act.
- Health insurance, subject to plan eligibility requirements.
- Premium pay for holiday work and overtime hours.
- Full-time position.
- Valuable experience in a collaborative, supportive environment.
- Mission-driven work improving patient outcomes in long-term care.
Qualifications:
- Bachelor's degree in Nursing.
- Active NYS Registered Nurse license required.
- A minimum of two (2) years of experience in utilization review, claims adjudication, medical review, fraud investigation, surveillance, or monitoring activities; OR three (3) years of clinical or administrative experience; OR a Bachelor's degree in Nursing and two (2) years of clinical or administrative experience.
- At least one (1) year of survey experience required.
- SMQT certification preferred; must be obtained within 12 months of employment.
- Valid driver's license and the ability to travel to on-site facilities.
- Strong computer skills with the ability to learn new programs.
- Strong attention to detail, excellent interpersonal and communication skills, superior investigative and analytical abilities; able to work independently and as part of a team.
Additional Requirements:
- The work schedule is determined by the state; candidates must be flexible with scheduling.
- Must be available to work weekends, holidays, and evening shifts as needed, assigned on a rotating basis.
- This is a travel position.
Key Responsibilities:
- Participate in surveys and complaint investigations, including allegations of abuse and neglect, at nursing homes (long-term care facilities).
- Produce written documentation and draft Statements of Deficiencies (SOD) within required time frames, using Principles of Documentation.
- Assess compliance with Plans of Correction within required time frames.
- Complete data entry in federal and state reporting databases as required.
- Participate in state monitoring during immediate jeopardy situations.
- Attend meetings and testify in administrative hearings as needed.
- Adhere to applicable work schedules, policies, and procedures.
- Travel to on-site locations according to the work schedule.