Greenlife Healthcare Staffing
Registered Nurse - Nursing Home Surveyor/Complaint Investigator
Syracuse, New York•Full-time
$50+ hourly
$50+ hourly
About the Job
Registered Nurse – Nursing Home Surveyor / Complaint Investigator – Syracuse, NY
Location: Syracuse, NY (travel position with on-site visits)
Employment Type: Full-time
Rate: $50/hour
Employment Type: Full-time
Rate: $50/hour
Position Overview:
We are seeking an experienced Registered Nurse to conduct nursing home surveys and complaint investigations, ensuring compliance with federal and state regulations. This role involves travel to facilities, investigative work, and documentation to protect resident health and safety in long-term care settings.
Why You'll Love Working Here:
- Competitive rate of $50/hour.
- Mileage reimbursement.
- Sick leave.
- Full-time position with on-site travel requirements.
- Specialized experience in healthcare regulation and compliance.
- Mission-driven work contributing to quality improvement and resident safety in nursing homes.
- Premium pay rate for holidays and overtime.
Qualifications:
- Nursing degree; Bachelor's in Nursing preferred.
- Current New York State RN license.
- A minimum of two (2) years of experience performing utilization review, claims adjudication, medical review, fraud investigation, surveillance, or monitoring activities; OR three (3) years of clinical or administrative experience; OR a Bachelor's degree in nursing and two (2) years of clinical or administrative experience.
- SMQT certification preferred; must be able to obtain within 12 months of employment.
- Strong interpersonal skills with the ability to facilitate positive customer satisfaction in adverse or controversial situations.
- Ability to work independently with minimal supervision, as well as in a team environment.
- Excellent written and verbal communication skills, with the ability to relate effectively to providers, physicians, senior medical and administrative personnel, and residents/patients.
- Superior investigative and analytical skills, with proficiency in conducting interviews with facility staff, residents, and families.
- Strong computer skills with the ability to learn new programs.
- Ability to travel to on-site locations.
Additional Requirements:
- The work schedule is determined by the state; candidates must be flexible with scheduling.
- Must be available to work weekends, holidays, and evening shifts as needed, assigned on a rotating basis.
- This is a travel position.
Key Responsibilities:
- Participate in surveys or complaint investigations, including allegations of abuse and neglect, and perform surveillance activities at nursing homes (long-term care) to determine compliance with federal and state regulations.
- Produce written documentation and draft a Statement of Deficiencies (SOD) within the required time frame, using Principles of Documentation.
- Assess compliance with the Plan of Correction within the required time frame.
- Complete data entry in federal and state reporting databases as required.
- Participate in state monitoring during immediate jeopardy situations.
- Attend meetings as required.
- Testify in administrative hearings as needed.
- Adhere to applicable work schedules, policies, and procedures.
- Travel to on-site locations according to the work schedule.